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Female Customer Care Executive required for a Global FMCG Company at Noida

We're helping to hire for the world's largest manufacturer and exporter of quality FMCG products, with a legacy of over 120 years

To qualify you must

- Have previous experience in a customer support role with a track record of over-achieving quota

- Have strong verbal and phone communication skills with excellent understanding of any South Indian language apart from Hindi and English

- Be familiar with CRM systems and practices to keep records of all conversations in a comprehensive way

- Manage large amounts of inbound calls, handle different topics, upsell where required and build a sustainable relationship with customers

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